I forgot my password?
Please click on forgot password tab on your log-in screen or email firstname.lastname@example.org and we will be happy to reset it for you.
Can I book a delivery slot in advance?
You can hold a slot for up to 2 hours whilst shopping, you can only reserve a slot by completing the order and checking out.
I am clicking on an item but nothing is entering my basket?
Please click on the name of the item and it will open a new mini window, you can then enter the amount required then click add to basket.
How much is the delivery to my area?
Firstly you must be logged in, you must then click on book a delivery slot, and then you will have a time table of slots and amounts.
What is the minimum order value?
it is currently set at £80.00 excl. delivery charge
How do I change my order?
1) Click on "my account"
2) Click on "my orders"
3) Click on "change" tab, and follow the instructions carefully.